Community, Sevenoaks District Council|

A guide to support that might be able to help you

Sevenoaks District Council logo

We know it is a difficult time for everyone with the rise in the cost of living. In this guide you can find useful websites, organisations and advice to help you with rising costs. There’s support available both locally and nationally for a wide range of issues.

Help for Families

Kent County Council (KCC) is working with schools to make sure that families who are eligible for benefits-related free school meals will receive vouchers to feed their children during school holidays. You will get a £10 voucher per eligible child, which can be spent in supermarkets and local shops.

If your child gets free school meals because they are in year 2 or below, you will still need to apply for benefits-related free school meals to get vouchers during the Christmas break. Contact your child’s school if you are unsure what arrangements are being put in place for your family.

Childcare   

All parents of children aged three to four can access 15 hours of free childcare. It does not matter how much you earn or how many hours you work. Some parents of children under the age of 3 may also be entitled for free childcare. Currently, parents of 2 year olds can access 15 hours a week of free childcare if they are in receipt of income support benefits, such as Universal Credit, and earn less than £15,400 a year.

  • 30 hours of free childcare will be expanded to eligible parents of children over the age of 9 months and will start from April 2024.
  • From April 2024 working parents of 2 year olds will be able to access 15 hours of free childcare.
  • From September 2024, 15 hours of free childcare will be extended to all children from the age of 9 months.
  • From September 2025, working parents of children under the age of 5 will be entitled to 30 hours of free childcare a week.
  • To work out what you are entitled to please visit www.gov.uk/childcare-calculator

 

Families can receive up to £2,000 a year per child or £4,000 if their child is disabled to put towards the cost of childcare. Money can help towards the cost of holiday clubs, before and after school clubs, childminders and nurseries, and other approved childcare schemes.

You can get Tax Free Childcare at the same time as the 30 hours free childcare if you are eligible for both. Please visit www.gov.uk/tax-free-childcare

School Transport

Kent County Council offer assistance with school transport for children travelling to school:

KCC Travel Saver: Children in school years 7 to 11 who live in Kent can apply for a KCC Travel Saver that can save up to 50% on the cost of travel to and from school.

KCC 16+ Travel Saver: Bus travel for over 16s that can save up to 50% on the cost of bus travel to and from school and college.

Free School Transport: For children attending their nearest school and travelling over 3 miles (2 miles if aged under 8), SEND children or for some low income families.

School Transport for SEND: Transport options if your child or young person (0 to 25) has special educational needs or disabilities.

Vacant Seats Payment Scheme: If your child is not eligible for free school transport, you may be able to get transport through our Vacant Seat Payment Scheme.

16-17 Train Saver Card: Buy a National Rail 16-17 Train Saver card to get up to 50% off your travel.

Please visit www.kent.gov.uk/education-and-children/schools/school-transport for further information on the schemes.

Kids eat for Free

Asda Café: Children can eat a meal for £1 every day of the week. No minimum spend required. Adults can also buy a half price meal from 3pm daily. Asda provides FREE Ella's baby food pouches for children under 18 months old with any purchase.

Sainsbury’s Café: Sainsbury’s Cafés offer 1 child hot meal or lunch bag for £1 with any adult main meal purchased over £5.20. This offer is on every day from 11:30 am. Child’s meal includes 1 main, 3 sides, a drink and a piece of fruit.

Tesco Café: At Tesco, children eat free when a paying adult presents their Clubcard and spends just 60p in the café. Offer runs between Monday 12 February to Friday 23 February 2024.

Beefeater and Brewers Fayre: Up to 2 children under 16 can eat a ‘free’ breakfast when an adult buys an unlimited cooked breakfast costing between £9.99 and £10.50. Valid daily during breakfast hours.

Morrisons:   Children eat free every day with 1 adult meal purchased over £4.50.

Bella Italia: Children’s meals are £1 when an adult purchases a meal, valid Monday to Thursday.

Free School Meals

If your child is below 19 years old, in full time education, and you receive benefits you may be able to get free school meals for them. Speak to your child’s school or apply online at www.cloudforedu.org.uk/ofsm/kent

If your child is in Reception, year 1, year 2 they are entitled to universal free school meals, all children in these year groups can get a free school meal at school each day.

If your child gets free school meals because they are in year 2 or below, you will still need to apply for benefits–related free school meals to get vouchers during the holidays. Visit www.cloudforedu.org.uk/ofsm/kent/

Specified Adult Childcare credits.

If you are a grandparent who provides childcare for your grandchildren, you may be eligible for Specified Adult Childcare credits, which can be claimed by family members who care for a child under 12, usually whilst their parent is working. Visit www.gov.uk/guidance/apply-for-specified-adult-childcare-credits

Help with the Cost of Living

Help for Household

The Government’s ‘Help for Households’ campaign has lots of helpful information to help you, from checking whether you are eligible for Universal Credit, how to claim Pension Credit if you are on a low income, to extra money available for carers. Visit helpforhouseholds.campaign.gov.uk/

Cost of Living Payments

The Government has announced further Cost of Living payments will be made between spring 2023 and spring 2024. These payments are:

  • Up to £900 for people on an eligible low-income benefit will go direct to bank accounts and spread across payments over the year.
  • £301 paid between 25 April 2023 and 17 May 2023 for most people on DWP benefits.
  • £301 paid between 2 and 9 May 2023 for most people on tax credits and on other low income benefits.
  • £300 paid between 31 October and 19 November 2023 for most people on tax credits and on other low-income benefits.
  • £299 paid during spring 2024 for most people on tax credits and on other low income benefits.
  • £300 for pensioner households – if you are entitled to a Winter Fuel Payment for winter 2023 to 2024, you will get an extra £150 or £300 paid with your normal payment from November 2023.

 

Budgeting Loans

You may be eligible for a Budgeting Loan if you have been on certain benefits for 6 months. This can be used for household items, rent in advance, and travelling costs. Visit www.gov.uk/budgeting-help-benefits/eligibility

Help for the Armed Forces

The Royal British Legion (RBL) has launched its Everyday Needs Grants program, designed to assist those who need help in a quick and easy way with essentials such as kitchen appliances, clothes, and energy costs. Grants are available of up to £2,400 over 12 months. Applicable recipients include serving and ex-serving personnel, and the wider Armed Forces community, including families, dependents, and carers. Any member of the Armed Forces community wanting to access the grants can find out more and apply visit www.britishlegion.org.uk/get-support/financial-and-employment-support/finance/grants or by calling 0808 802 8080.

HERO Service

Sevenoaks District Council’s HERO service assists residents in the districts who are homeowners or in privately rented accommodation. We can give advice and support in the following areas:

  • mortgage/rent arrears
  • debt issues
  • energy and broadband costs
  • welfare benefit applications
  • general housing advice
  • retraining
  • voluntary work
  • general cost of living advice.

 

For help and more information, please contact hero@sevenoaks.gov.uk or contact the council on 01732 227000 and ask to transfer through to the HERO service.

If you are a West Kent Housing Association tenant, and would like to know if you are eligible for your in-house support service, please email mytenancy@wkha.org.uk.

Know what you earn, what you spend and what you owe

Budget Planning

If you want to know exactly where your money is being spent, how much you have got coming in and where every pound is being spent, a budget planner can help get you started. Visit www.moneyhelper.org.uk/en/everyday-money/budgeting/budget-planner

Help with your Income

If you are on a low income, you may be entitled to Universal Credit, Tax Credits, and other benefits. There are many different forms of support available depending on your individual and household circumstances.

It is worth checking online at www.gov.uk/benefits-calculators to see if you are entitled to additional help. Make sure you have details of your household savings, income (including pension and benefit payments), outgoings (such as rent, mortgage and childcare payments) and your Council Tax bill to hand.

The Money Advice Service

Easy to use, free and impartial money advice. Top pick for tools and calculators and budgeting help. Visit www.moneyadviceservice.org.uk

Debt

If you are struggling to pay your bills, seek help right away. The quicker you act, the more can be done to help you. The Government’s Money Helper service offers practical advice and money management tools. Visit www.moneyhelper.org.uk or call 0800 138 7777. The National Debt line also provides free help. Visit www.nationaldebtline.org or call 0808 808 4000.

Citizens Advice

Citizens Advice offer free, confidential, impartial, and independent advice to all members of the public on matters such as debt, benefits, housing matters, family issues and employment problems. Visit www.citizensadvice.org.uk

Turn2Us

A charitable service which helps people access the money available to them – through welfare benefits, grants etc. Visit www.turn2us.org.uk or contact their helpline on 0808 802 2000.

Christians against Poverty

A national charity, working across the UK to lift people out of poverty and debt by providing advice and practical support and help. Visit www.capuk.org

Housing Costs

Whether you are a tenant in the social sector or private sector or you have a mortgage, it is important that you talk to your landlord or lender at the earliest opportunity if you think you will have difficulty paying your rent and bills, as they may be able to help you. You could also be entitled to the following to help with your housing costs:

Sevenoaks District Housing and Community Hub

The hub provides a one stop shop for residents to discuss any issues and concerns they have with our staff partners in person. Areas of support include, but is not limited to:

  • Cost of living
  • Saving money on fuel bills
  • Housing Advice
  • Welfare Benefits
  • Substance Misuse Support (Drugs/Alcohol)

 

No need to book, you can drop into our hub, which is held every month at our Argyle Road office. Our next hub days are being held on:

  • Thursday   22 February 2024   14:00 to 16:00pm
  • Thursday   28 March 2024   14:00 to 16:00pm

 

Rough Sleeper Drop in Service

If you are single and homeless, Porchlight run a drop in housing and support service at the Swanley Link, London Road, Swanley BR8 7AE every Tuesday morning between 9.30 am to 12 pm. No booking is necessary.

Downsizing

If you are a social housing tenant in a property with more bedrooms than you need, or you are struggling to heat and maintain your home, it could be beneficial to downsize. With the Changing Spaces scheme,
you can get a payment of between £1,500 – £2,000 depending on the size of your property, please email changing.spaces@sevenoaks.gov.uk for more details.

Discretionary Housing Payment

Discretionary Housing Payments (this applies to both social and private sector tenants) can provide extra money if your local council decides that you need extra help to meet your housing costs on top of what benefit support you already receive through the DWP.

To get a Discretionary Housing Payment, you will need to either already be receiving the old scheme Housing Benefit or the housing contribution element through Universal Credit. To apply for a Discretionary Housing Payment, please visit www.sevenoaks.gov.uk for further details.

Council Tax Reduction

Council Tax Reduction may be available if your household is on a low income. You could receive support towards some or all of your Council Tax bill. To find out more, please visit www.sevenoaks.gov.uk for further details.

Household Bills

Help with your Utility Bills

Most utility companies offer help if you are struggling with your bills, including payment plans. Most water companies also offer discounts for households on low incomes. Speak with your suppliers or if you live in Kent, visit www.kent.gov.uk and search for energy financial support for advice about your energy bill.

For some great tips on quick and easy ways to save energy, visit the Energy Saving Trust website at energysavingtrust.org.uk/hub/quick-tips-to-save-energy/

Support with energy costs for households in financial hardship

Kent County Council will be providing £100 energy vouchers to eligible households to support with energy costs.  This scheme is funded by the UK government’s Household Support Fund, to support vulnerable Kent households in need of help with significantly rising living costs.

You may be eligible for assistance if you:

  • are aged 16 or over
  • are a Kent resident (excluding Medway)
  • earn below £40,000 total household income (per annum before tax)
  • do not have more than £1,000 in savings
  • are responsible for paying the household energy bill (one award per household)
  • do not receive free school meal voucher support during the school holidays.

 

The winter scheme is open for applications from Tuesday 9 January 2024. The scheme will close on Thursday 29 February 2024, or earlier if the fund is spent www.kent.gov.uk/householdsupportfund.

How much energy am I using

Some electrical household appliances use a lot of electricity. The Centre for Sustainable Energy (CSE) has published a helpful guide on where you can make big savings in your home. www.cse.org.uk/advice/advice-and-support/how-much-electricity-am-i-using

Help to insulate your home

As part of the Government’s Great British Insulation Scheme, families in lower Council Tax bands with less energy efficient homes will be offered vital upgrades such as roof, loft or cavity wall insulation which
could cut their annual energy bill by an average of between £300 to £400.

The scheme will boost help for those on the lowest incomes as well as extend support to a wider range of households compared to other existing government-funded schemes. Those eligible for support under the Great British Insulation Scheme include families in council tax bands A-D in England, A-E in Scotland and Wales, with an Energy Performance Certificate (EPC) rating of D or below. www.gov.uk/government/news/families-to-save-hundreds-through-1-billion-insulation-scheme

Food Banks

Charities that provide food to people on low incomes. If you live in Kent, you can find your local food bank at www.kent.gov.uk and search for Find a food bank.

Reducing Food Costs

The BBC website has some great tips on how to reduce your food costs.

 

Let’s Cook

Learn how to cook healthy food on a budget with our FREE online cooking course. Our five-week course will help you prepare cost-effective, nutritious and delicious meals whilst learning how to reduce food waste and more! Everyone who completes the course will receive a FREE slow cooker worth £45 (T&Cs apply). To participate, you must be in receipt of one or more means-tested benefits or have a household income of less than £26,000.

To book your place, please call 01732 227000 or email communities@sevenoaks.gov.uk.

Upcycling

Repair Cafés are free meeting places and they are all about repairing things. Take along your broken items – toasters, lamps, hair dryers, clothes, bikes, toys, crockery… anything broken is welcome.

  • The Sevenoaks Repair Café: runs on the second Saturday of the month at St Luke’s Church, Eardley Road, from 10 am to 1 pm. Email: sevenoaksrepaircafe@gmail.com for more information.
  • The Edenbridge Repair Café: runs on fourth Saturday of the month at the Eden Centre, from 10 am to 1 pm. Email: edenbridgerepaircafe@gmail.com for more

Broadband Discounts

Not all of us regularly switch supplier, but it is worth comparing as you could save hundreds of pounds over the year. Anyone concerned about falling behind on payments should contact their Broadband supplier to see what support is available.

Social Tariffs

If you are in receipt of benefits, then special discounted home broadband packages are available. These packages, known as Social Tariffs, are offered by broadband providers and can be vital for families struggling with bills, keeping them connected even in tough times. Subject to eligibility, customers on social tariffs could in some cases save over a hundred pounds a year. For further details on Social Tariffs, please visit www.digitalkent.uk/information/projects/scp/socialtariffs

Cheaper car and home insurance

There has been a large increase in the costs of home and car insurance. Tips for cheaper home and car insurance can be found on money saving expert.
www.moneysavingexpert.com/news/2023/11/martin-lewis-halve-car-insurance/

Warm Spaces

Warm Spaces are safe and friendly public places where people of all ages can go to comfortably spend time reading, studying, chatting with others, and meeting new people in their community. To find a local space near you please visit our website at www.sevenoaks.gov.uk and search for ‘Warm Spaces.’

Health Care Costs

Healthcare Travel Costs

If you are receiving Universal Credit or on a low income, you may be able to claim travel costs refund for hospital appointments. Visit NHS – Healthcare Travel Costs Scheme for more information.

 Prescription Payment Certificate

The current prescription charge is £9.65 per item. You can save money on prescription costs, by buying an NHS prescription prepayment Certificate. There are 2 options to choose from:

  • A 3 month prepayment certification costs £31.25. It will save you money if you need more than 3 prescribed items in 3 months
  • A 12 month prepayment certification costs £111.60. It will save you money if you need more than 11 prescribed items in a year

www.nhs.uk/nhs-services/prescriptions-and-pharmacies/save-money-with-a-prescription-prepayment-certificate-ppc/ for more information.

Exemption from costs of Prescription Medication

You could get free prescription medication if you are receipt of benefits, on low income or those with certain medical conditions.

Ask if your Prescription Medication can be brought over the counter. You can buy some prescription medications for minor health issues over the counter at a pharmacy or supermarket. Your local pharmacist can tell you if the medication is available or cheaper to buy over the counter.

NHS yearly HRT Certificate

If you pay for NHS prescribed HRT medicine 3 or more times in 12 months, an HRT Prescription Prepayment Certificate (PPC) could save you money. Each item on an NHS prescription usually costs £9.65. You can buy an HRT PPC for a one-off payment of £19.30. The HRT PPC covers an unlimited number of certain HRT medicines for 12 months. The HRT PPC does not cover all HRT medicines. Click on the link for more information and to Check if it covers your HRT medicine.

Dental Care

You do not have to pay for NHS dental services if you are:

  • under 18, or under 19 and in full-time education
  • pregnant or have had a baby in the last 12 months
  • being treated in an NHS hospital and your treatment is carried out by the hospital dentist (but you may have to pay for any dentures or bridges)
  • receiving low-income benefits, or you are under 20 and a dependent of someone receiving low income benefits

Visit NHS – Who is entitled to free NHS dental treatment in England?

Staying Healthy and Well

If you are a Sevenoaks District resident aged 18+ and would like some help and motivation to eat more healthily, lose weight, get more exercise, and improve you overall wellbeing, why not contact Sevenoaks District Council’s One You service. Our One You Advisors will work with you for up to one year, at no cost, to help make meaningful changes to your lifestyle. Visit www.sevenoaks.gov.uk/info/20069138/health/516/one_you_lifestyle_improvement_service

Need some help to complete the registration form? Call us on 0300 020 0636 and a member of the team will help you to register.

Edenbridge Memorial Health Centre

Our One You team is on hand at the new Edenbridge Memorial Health Centre at Four Elms Road, Edenbridge, TN8 6FY.

One You Kent can help boost your motivation or kick-start some lifestyle changes if you would like to improve your physical or mental health, lose weight, get more active or reduce your alcohol intake. One You Kent offers professional and friendly support to help achieve weight loss goals with our free 12-week programme. Weekly support will be offered to learn how to manage your lifestyle and health through healthy eating, physical activity, and behaviour change. If you would like to access the service, please contact us by calling 01732 227 000 or emailing at healthy.living@sevenoaks.gov.uk. More
information can be found on our website: www.kent.gov.uk/social-care-and-health/health/one-you-kent

Health Walks

You can find details of our walks on the Council website at www.sevenoaks.gov.uk/walking.

  • Shoreham walk – every second and fourth Tuesday of the month at 30 am. Meeting point at Shoreham Station Road.
  • Otford Village walk first and third Monday of the month at 10 am. Meeting point Otford Village car park.
  • Knole Park walk – every Wednesday at 2 pm. Meeting point outside Hollybush Café, Hollybush Close, Sevenoaks TN13 3UH

 

Leisure Centre Concessionary Membership

Everyone Active operate our leisure centres providing exciting health and fitness activities and offer concessionary memberships.

Edenbridge Leisure Centre, Stangrove Park, Edenbridge, Kent, TN8 5LU, Telephone 01732 442364
Concessionary Membership £24.99 per month, membership includes access to Gym, Swimming, Group
Exercise Classes & Saunas PLUS 7 day advance priority booking on all activities included in membership.

Sevenoaks Leisure Centre, Buckhurst Lane, Sevenoaks, Kent, TN13 1LW, Telephone 01732 442365
Concessionary Membership £29.99 per month, membership includes access to Gym, Swimming, Group
Exercise Classes & Saunas PLUS 7 day advance priority booking on all activities included in membership.

White Oak Leisure Centre, Hilda May Ave, Swanley, BR8 7BT, Telephone 01322 66218
Concessionary membership £29.99 per month, membership includes access to Gym, Swimming, Group
Exercise Classes & Saunas PLUS 7 day advance priority booking on all activities included in membership.

Look after your Mental Health

Worries over money, housing, heating, and food can affect our mental wellbeing, causing stress, anxiety, and depression. There are lots of places to get help and support.

The Release the Pressure campaign offers a text service to people who are struggling to cope and need immediate help. Text the word “Kent” to 85258, to start a conversation with trained and experienced volunteers who can give help at any time, wherever you are. Visit www.kent.gov.uk/social-care-and-health/health/release-the-pressure for further details.

Kooth

If you are aged between 10 and 25-years-old, Kooth offers an online mental health community giving free and confidential advice. You can chat with a team member about anything that is on your mind. Visit
www.kooth.com/

Better u

Better u provides a supportive platform to help users manage their well-being, focus on a positive outlook, reflect upon their resilience, and most importantly, access various types of support, enabling the user to find something that works for them. As an app created by young people, it focuses on providing features and tools that young people actually want to engage with, that will have a lasting, beneficial impact on their well-being. Visit www.elliesangels.org/better-u

Solace Café

West Kent Mind run a Solace café at their wellbeing centre, 34A St Johns Road, Sevenoaks on Mondays, and Tuesdays 3.30pm to 7.30pm. The café provides a supportive environment for people who are at risk of developing an emotional crisis. There you will find support and guidance. You can drop in or contact West Kent Mind on 01732 744950 or visit www.westkentmind.org.uk

Silver Line

The Silver Line is a free, confidential helpline for older people providing information, friendship and advice. It is open 24 hours a day and you can call on 0800 470 80 90. Visit The Silver Line Helpline.

Sevenoaks U3A

If you are no longer in full time employment and live in Sevenoaks or the surrounding area, Sevenoaks U3A can offer you the opportunity to participate in a wide range of enjoyable social, mental, and physical activities. Visit www.sevenoaksu3a.org.uk for more information.

Help for Carers

If you are a carer and would like more information on support, advice and training available across Kent, please visit www.kent.gov.uk and search help for carers for more information.

You could get £76.75 a week if you care for someone for at least 35 hours a week and they get certain benefits. You do not have to be related to, or live with, the person you care for. Check if you are eligible for the Carer’s Allowance.

Better Together Hub

A community mobilisation programme has been set up to encourage more volunteers to develop and deliver projects within their communities by providing practical support, developing skills, networking and capacity building to individuals in new and existing community groups to enable new initiatives and groups.

Projects include gardening and food growing, community cooking and food sharing events, training courses for mums and setting up their businesses, and peer support. The Better Together Hub provides a
directory of information for groups and support networks which can be accessed across the district.

Visit www.bettertogethercommunity.org.uk/ for more information.

Help with Pets

If you are struggling with vet bills you may be eligible for support from the PDSA. Visit PDSA – Eligibility checker

Pets Charities Financial Assistance

  • RSPCA – Pet heath care costs
  • Cats Protection – Neutering financial assistance

Rehoming

If you are struggling to afford to look after your pet you might need to consider rehoming. If you do not have a friend or family member who can help, there are charities that can help rehome pets for those that see this as an option.

  • RSPCA – Giving up a pet you are unable to care for
  • Dogs Trust – Giving up your dog
  • Cats Protection – Thinking about giving up your cat

Support with Travel costs

Railcard

There are a number of railcard discounts available for families, young people, seniors, veterans, and disabled persons. Up to a third can be saved on rail fares by applying for a railcard. Visit www.railcard.co.uk/ for more information.

JobCentre plus Travel Discount card

Provided to those unemployed claiming Jobseekers Allowance or Universal Credit for 3 to 9 months (18 to 24 year olds) or 3 to 12 months (over 25s) can apply through their Work Coach and local JobCentre Plus. Other benefit recipients may receive a Jobcentre Plus Travel Discount Card from 3 months of their claim and if they are actively engaged with a Jobcentre Plus adviser. Cardholders are entitled to a 50% discount on selected rail tickets. Contact your nearest Jobcentre for more information at find-your-nearest-jobcentre.dwp.gov.uk/

Kent Karrier Dial a Ride Service

This is a flexible dial a ride service that takes members from their door to anywhere in the Sevenoaks District. All services have a wheelchair accessible vehicle. To be eligible for the service you must be over 85 or live in a rural area more than 500 meters from a bus stop or train station, or you have a mobility impairment.

Call Compaid on 01892 832447 to apply.

A small membership fee applies but you can make savings on your travel costs.

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